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Library Review

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Articles

Articles

Article No:	Article Information:
859754	Evaluation of two library-based and one expert reference service on the Web Richard McCrea (pp. 11-16) Keywords: Digital libraries, Information services, Information systems, Libraries, Reference services, Worldwide web ArticleType: Research paper View HTML | View PDF (80 KB) | Reprints & Permissions
859755	Digital reference services: how do the library-based services compare with the expert services? Karen Cloughley (pp. 17-23) Keywords: Digital libraries, Information services, Information systems, Libraries, Library and information networks, Reference services ArticleType: Research paper View HTML | View PDF (103 KB) | Reprints & Permissions
859756	How good are the free digital reference services? A comparison of library-based and expert services Stephen Lochore (pp. 24-29) Keywords: Academic libraries, Digital libraries, Free text retrieval, Information services, Libraries ArticleType: Research paper View HTML | View PDF (63 KB) | Reprints & Permissions
859757	Digital reference services for young library users: a comparison of four services Caroline Henley (pp. 30-36) Keywords: Digital libraries, Information science, Information services, Libraries, Library users, Reference services ArticleType: Research paper View HTML | View PDF (69 KB) | Reprints & Permissions
859758	Call centres for enhanced reference services: a comparison of selected library call centres and the Reference Point at National Library of Singapore Abdus Sattar Chaudhry, Chua Jeanne (pp. 37-49) Keywords: Call centres, Communication management, Customer service management, Libraries, Reference services, Singapore ArticleType: Research paper View HTML | View PDF (110 KB) | Reprints & Permissions
859759	Digital reference services: a snapshot of the current practices in Scottish libraries Gobinda Chowdhury, Simone Margariti (pp. 50-60) Keywords: Digital libraries, Information retrieval, Information services, Libraries, Reference services, Scotland ArticleType: Research paper View HTML | View PDF (96 KB) | Reprints & Permissions
859760	“Beyond the virtual shore”: an Australian digital reference initiative with a global dimension Keith Davis, Sally Scholfield (pp. 61-65) Keywords: Australia, Digital libraries, Information services, Information systems, Libraries, Reference services ArticleType: Research paper View HTML | View PDF (77 KB) | Reprints & Permissions

Book Review

The Library and Information Professional’s Guide to Plug-ins and Other Web Browser Tools: Selection, Installation, Troubleshooting

Item No:	Item Information
1492858	The Library and Information Professional’s Guide to Plug-ins and Other Web Browser Tools: Selection, Installation, Troubleshooting Journal: Library Review Vol : 53 Issue: 1 Special Issue: Digital reference services Author(s): Trevor Peare View HTML

Introduction to Digital Libraries

Item No:	Item Information
1492859	Introduction to Digital Libraries Journal: Library Review Vol : 53 Issue: 1 Special Issue: Digital reference services Author(s): George Macgregor View HTML

Journal of Access Services

Item No:	Item Information
1492860	Journal of Access Services Journal: Library Review Vol : 53 Issue: 1 Special Issue: Digital reference services Author(s): Bob Duckett View HTML

The Christian World: A Social and Cultural History of Christianity

Item No:	Item Information
1492861	The Christian World: A Social and Cultural History of Christianity Journal: Library Review Vol : 53 Issue: 1 Special Issue: Digital reference services Author(s): Paul Rolfe View HTML